What comes with my press on nail purchase?
Every order will include:
- Complimentary Prep Kit (glue, cuticle pusher, buffer)
- Application Instructions
How do I know what size to order?
If you are unsure of what size to order, the best thing to do is order a Sizing Kit as it will provide you the most accurate fit.
Please make sure to order your correct size as there are no refunds for incorrect sizing.
How do I apply/remove the press on nails?
INSTRUCTIONS ON HOW TO APPLY PRESS ON NAILS
Nail Prep
1. File your natural nails, making sure they are all the same length.
2. Push your cuticles back, gently.
3. Buff your natural nail.
4. Wipe each nail with rubbing alcohol, then let dry.
Nail Application
5. Place nail glue on your natural nail and press on nail.
6. Apply the press on nail and hold in place for about 15 seconds.
*For longest wear, use nail tabs and glue.*
*For short term use (few hours to a day), only use nail tabs.*
HOW TO REMOVE NAILS with GLUE
1. Soak nail in warm soapy water for 10-15 minutes to loosen the glue.
2. Once the glue has loosened, use your wooden cuticle stick to remove the nail from the cuticle side gently.
3. Repeat the soaking process, if it is difficult to remove the nail.
How long will the press on nails last?
It will depend on the method used below.
Nail Glue- Nails can last up to 1-2 weeks. Make sure to follow the correct nail prep process to ensure long-lasting wear.
Nail Adhesive tabs- Nails can last up to 1-2 days. It's a perfect way to wear them temporarily and it's easy to remove them for re-use!
*Try to use both adhesive and glue together, for the longest-lasting wear.
Can I reuse these press on nails?
Yes, our handmade nails are reusable if you take good care of them while wearing and during removal process! If you prefer nail glue, we would suggest purchasing an inexpensive electric nail file so you can gently buff away any built up glue on the back of the nails before you reuse. Also, you can freshen up the topcoat every so often to keep your nails shining.
What’s your processing & delivery time?
Our processing time is 1-2 weeks depending on workload (this time does not include your shipping time and may be longer during holidays).
**Please keep in mind (THIS IS JUST AN ESTIMATE)**
If you will need your order by a certain date, please plan ahead as we do not offer express or expedited shipping.
**Please understand, the processing time will start, once you submit your order. Once your order is processed, then it will be shipped. At that point, the shipping time will begin.**
Delivery Times
Our delivery times are estimated only and are not guaranteed as they are determined by the mail carrier. They will always be estimated in business days. Once the packages arrive in the hands of our shipping provider, arrival times are out of our control and in the hands of the shipping service that has been selected.
Goat Nails uses USPS to ship your order through US First Class (1-5 business days) & Priority Mail (1-3 business days). This can take anywhere from 1-5 business days (excluding holidays and weekends).
Goat Nails is not held responsible for:
- mistakes made by mail courier
- wrong address given by customers
- damage to order by postal service
- PO box issues
- stolen packages after delivery
Returns/Exchanges?
For hygienic reasons, we cannot take returns/exchanges. Also, cancellations are not accepted.
Please be sure to order the right size as we do not take any responsibility if the wrong size nails are ordered. To be completely sure of your size, please order a Sizing Kit.
No refunds for sizing.
No refunds for shipping carrier issues.
Goat Nails are completely custom-made, orders are made/processed after purchase. Processing time is 7-14 business days. PLEASE NOTE THE PROCESSING TIME IS SEPARATE FROM THE SHIPPING TIME. Shipping times are ESTIMATED by the postal carrier. We do not guarantee the shipping times as they are completely within the control of the postal service. Your order will be shipped once it is processed. There will be no refunds for postal service shipping issues. Once the postal service has scanned your package and a tracking number has been generated, we are not responsible for delivery issues.
Do you accept any custom design orders:
Sorry, at this time we are not taking custom orders.
My package was not delivered. My tracking information has not been updated.
Once a package has been picked up and scanned by USPS and the tracking number associated to the order has been provided, GOAT Nails hands over any and all accountability for shipping, transit and delivery. GOAT Nails assumes no responsibility for lost or missing packages and are not required to issue refunds or replacements on these orders.
Please reach out to USPS directly. You may also file a claim with USPS at http://www.usps.com/help/claims.htm.
